Privacy Policy
Effective date: 21 August 2026
Who we are
Cottanix Apparel ("Cottanix", "we", "us") is a B2B apparel provider based in Winnipeg, Manitoba, Canada. This policy explains how we collect, use, and protect personal information when you visit our website or contact us.
Information we collect
- Contact details you provide through our contact form or by email, such as your name, company, email address, and phone number.
- Enquiry details you share with us about your apparel requirements.
- Basic technical information that web servers routinely log when you visit a website, such as your IP address, browser type, device type, and the pages you visit. This information is used in aggregate to keep the site secure and understand general usage.
How we use your information
- To respond to your enquiries and provide quotes.
- To manage orders and ongoing supply programs.
- To improve our website and services.
We do not sell personal information.
Sharing
We only share personal information with trusted service providers who help us operate our business — such as website hosting, email, payment processing, and shipping and logistics providers — and only to the extent needed for them to perform their services. These providers are required to protect your information and may not use it for their own purposes. We may also disclose information where required by law.
Retention and security
We keep personal information only as long as needed for the purposes above, and we take reasonable steps to protect it against loss and unauthorized access.
Your rights
Subject to applicable law — including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the EU General Data Protection Regulation (GDPR) — you may request access to, correction of, or deletion of your personal information by contacting us.
Cookies
This website uses only the minimal cookies or similar technologies needed for it to function properly, such as remembering your light or dark display preference. We do not use advertising or cross-site tracking cookies. If we introduce analytics or other optional cookies in the future, this policy will be updated and any legally required consent controls will be provided. You can manage or delete cookies at any time through your browser settings.
Contact us
Questions about this policy? Email sales@cottanix.ca or call (431) 788-8005.